Showing posts with label find dog boarding. Show all posts
Showing posts with label find dog boarding. Show all posts
Monday, November 17, 2014
PETMATE 291965 Barnhome II Door Xsm Clear for Pets Review
I have 2 feral cats and so I bought 2 cat houses. I worried about the open door blowing in snow and cold rain. I ordered 2 of these doors. One cat used it and loved it. The other cat wouldn't go in it. We cut it to make it easier to let the cat get in, but he still was afraid of it. I think it depends on the cat's mood if they'll use the door. They are awesome and really fit well on the house. Easy to install. I just think I had one smart cat and one stubborn cat.It's a nice shelter for our outdoor cat that adopted us but it does leak. Rain does have a way of getting inside it, so I put in under our garage roof. I suppose that duct tape could be used to cover the slots. Styrofoam was added for insulation. Straw makes a warm bedding. I 've also evevated it off the ground.
Wednesday, April 30, 2014
Reviews of Portable Dog House
Customer Ratings: 
List Price: $39.99
Sale Price: $18.67
Today's Bonus: 53% Off

I love this dog house. It is so cute. As stated, it's well padded for comfort and looks exctly as it does in the picture shown (minus the dog, lol). However, my little puppy is a very mischievous one, so even though she sleeps comfortably in it at night, sometimes a wild streak will take her and she will play with the doghouse... with it ending up overturned and in a drain sometimes :/
So the only downside to it being portable and very light, is that if you don't have a well-behaved dog, the house may not stay put as intended.
Pet's Pad 'Fold & Go' Portable Pet House
i am sending it back. reasons: no hook/loop design. this has velcro where roof attaches. not a huge deal, actually a better design than hook/loop. the velcro is fussy. you have to piece it together slowly to get all sides of roof to lie against house part. and then if you or the animal moves just right it all comes undone. very frustrating. doesnt sit straight either....arghh.
Main reason: my dog is 12lbs, this house is very roomy, very! however, if she leans against any wall the whole house tips in that direction. if she leans or sits against any wall with the slightest force the house falls over or rolls over. the walls are not sturdy at all. they fold/bend/move with her. so this wont work at all. big waste of time, not money cuz im returning it.
List Price: $39.99
Sale Price: $18.67
Today's Bonus: 53% Off
I love this dog house. It is so cute. As stated, it's well padded for comfort and looks exctly as it does in the picture shown (minus the dog, lol). However, my little puppy is a very mischievous one, so even though she sleeps comfortably in it at night, sometimes a wild streak will take her and she will play with the doghouse... with it ending up overturned and in a drain sometimes :/
So the only downside to it being portable and very light, is that if you don't have a well-behaved dog, the house may not stay put as intended.
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I have two chihuahuas and a maltese who absolutely fight over this! I had to buy 3!!!! VERY easy to assemble, it was up in less than two minutes! It's very soft both on the inside and out, and all very washable. I would recommend this to anyone with a small dog, especially for the low price that it is! Look anywhere else and it would probably be 3x as much! Go ahead and pamper your pup, without breaking the bank.Pet's Pad 'Fold & Go' Portable Pet House
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This little house you can fold up and take it with you any where you go. It is perfect for our little dog. He Loves It! Thanks!Honest reviews on Portable Dog House
got this last night. my Westie liked it right away [becuz she loves new toys and crap i continually buy for her]...and then resisted it, wondering why she couldnt sit on the couch.i am sending it back. reasons: no hook/loop design. this has velcro where roof attaches. not a huge deal, actually a better design than hook/loop. the velcro is fussy. you have to piece it together slowly to get all sides of roof to lie against house part. and then if you or the animal moves just right it all comes undone. very frustrating. doesnt sit straight either....arghh.
Main reason: my dog is 12lbs, this house is very roomy, very! however, if she leans against any wall the whole house tips in that direction. if she leans or sits against any wall with the slightest force the house falls over or rolls over. the walls are not sturdy at all. they fold/bend/move with her. so this wont work at all. big waste of time, not money cuz im returning it.
Find helpful customer reviews and review ratings for Portable Dog House
Bought this for medium size dog the hole is too small. My yorkie loves it though to fetch toys, need a bigger size hole.Tuesday, April 1, 2014
Buy Guardian Gear Plastic Handi-drink Mini Portable Water Dispenser
This is a great little invention. I take this with me wherever I go with my pet, and she now has water whenever she needs, which is pretty frequently in the heat of the day. It clips to my belt or I can strap it over a shoulder (though the pink cord for that is pretty flimsy and has not clasp of any kind, just a piece of string you can tie the ends together for if you want).
The waterfall action of how the water is served to the dog is a favorite for my dog. She really loves drinking the water as it rolls down toward her. She doesn't however like to drink the last few drops that pool at the bottom, so I always have to have somewhere to toss the excess before snapping it all back together and storing for the next use.
Doesn't leak, and is compact and easy to keep handy. Great product.
The waterfall action of how the water is served to the dog is a favorite for my dog. She really loves drinking the water as it rolls down toward her. She doesn't however like to drink the last few drops that pool at the bottom, so I always have to have somewhere to toss the excess before snapping it all back together and storing for the next use.
Doesn't leak, and is compact and easy to keep handy. Great product.
Click Here For Most Helpful Customer Reviews >>
Bottle seems smaller in the picture, but overall a good way to always have water available for your pet. And pink made it nice for my daughter since she wants all pink items for her female chihuahua. Nice price too.Best Deals for Guardian Gear Plastic Handi-drink Mini Portable Water Dispenser
I bought this for my moms yorkie. We were planning a long road trip and I knew that having a bowl of water on the floorboard would be dangerous. Everytime we stopped to take her yorkie out to run and such we would let her get a drink. The bottle is removable so the pink tray can sit on the ground alone. The rope made it easy for me to throw the whole thing over my shoulder for our long walks at rest areas :)Honest reviews on Guardian Gear Plastic Handi-drink Mini Portable Water Dispenser
This water bottle works great for a day away from home with my Chihuahua, or even on a hot day during a long walk. My Chi drinks out of it, no problem. It collapses nicely and fits perfect in my purse --doesn't leak at all. It's PINK, so you can't go wrong there : ) and excellent quality. I would highly recommend this!!Find helpful customer reviews and review ratings for Guardian Gear Plastic Handi-drink Mini Portable Water Dispenser
These are great to take-a-long anywhere! Too many people forget to keep their pets hydrated. They are great gifts, too.Wednesday, March 19, 2014
Endura Flap Dog Door for Walls Review
Customer Ratings: 
List Price: $492.70
Sale Price: $379.00
Today's Bonus: 23% Off

I have recently bought and installed the large Endura double flap dog door. Installation went very smoothly indeed, largely because I dispensed with the metal tunnel and simply blocked out an oversized opening(from previous pet door) in the wall using 2x6's up against the studs. The door itself is amazing. Even though it is the highest priced dog door I have seen on the market, it is a bargain in the long run for sure. I have installed and replaced the cheaper flap kind over the years. From the looks of this Endura door, I will not need to replace it in my lifetime. The weather seal function is incredible very well designed and durable, much better than the competition. HIGHLY RECOMMENDED AS THE BEST VALUE PET DOOR even without the increased savings from the better seal. One caveat note it is called a dog door and not a pet door. The flap may require more push than other pets a cat or rabbit could muster.
After having installed 2 of these, this is head and shoulders above any other dog doors I've ever used, for the reasons listed below:
Insulation Each door is double-paned, so to speak, with hollow cores
Sealing Most doors only have magnets along the bottom edge; these flaps are magnetically sealed on both sides as well as the bottom
Construction Solid framing, metal tunnel, solid hinges and a quality lock-door for the inside
Installation Well thought-out instructions (if you don't find 4 nuts included, don't fret, the nuts are now threaded inside the outside framing)
Completeness Included are silicone sealant for the tunnel's seams, 303 vinyl solar protectant for the flaps as well as a metal-cutting jigsaw blade. Nice touch.
Living in high desert, we get hot days and cold nights up to 60 degree swings between day and night and constant wind (saw 65 mph gusts today). This is the only door I've had that doesn't include a cold spot on the floor beside it. It seals well and doesn't blow open. Ever. I haven't had to close it in the middle of the night because of a storm, haven't had to build a doghouse "tunnel" outside it or do anything else to help insulate the house better, nor have I had to replace any of the components. It looks brand-new after 6 months of constant use.
Installation for both the doors I've put in took in the neighborhood of 8 hours, which is about par for putting a dog door in (for me, at least). That includes having to re-route electrical wire that ran through the studs (and the trip to the big-box store for junction boxes, wire and wire nuts). That being said, I would definitely recommend a stud-finder that includes a current detector like the Zircon i65 or the Zircon i520, so you don't put your sawzall through anything you don't intend to. You'll need a sawzall, too.
It's expensive, but totally worth it.
Ron
Love the insulating properties of this compared to the single flap model through the door. Over the lifetime of the product/house I'm sure that this will end up paying for itself in energy savings.
sizing varieties. Packaged well. Plastic seems durable. Easy installation.
List Price: $492.70
Sale Price: $379.00
Today's Bonus: 23% Off
I have recently bought and installed the large Endura double flap dog door. Installation went very smoothly indeed, largely because I dispensed with the metal tunnel and simply blocked out an oversized opening(from previous pet door) in the wall using 2x6's up against the studs. The door itself is amazing. Even though it is the highest priced dog door I have seen on the market, it is a bargain in the long run for sure. I have installed and replaced the cheaper flap kind over the years. From the looks of this Endura door, I will not need to replace it in my lifetime. The weather seal function is incredible very well designed and durable, much better than the competition. HIGHLY RECOMMENDED AS THE BEST VALUE PET DOOR even without the increased savings from the better seal. One caveat note it is called a dog door and not a pet door. The flap may require more push than other pets a cat or rabbit could muster.
Click Here For Most Helpful Customer Reviews >>
Overall:After having installed 2 of these, this is head and shoulders above any other dog doors I've ever used, for the reasons listed below:
Insulation Each door is double-paned, so to speak, with hollow cores
Sealing Most doors only have magnets along the bottom edge; these flaps are magnetically sealed on both sides as well as the bottom
Construction Solid framing, metal tunnel, solid hinges and a quality lock-door for the inside
Installation Well thought-out instructions (if you don't find 4 nuts included, don't fret, the nuts are now threaded inside the outside framing)
Completeness Included are silicone sealant for the tunnel's seams, 303 vinyl solar protectant for the flaps as well as a metal-cutting jigsaw blade. Nice touch.
Living in high desert, we get hot days and cold nights up to 60 degree swings between day and night and constant wind (saw 65 mph gusts today). This is the only door I've had that doesn't include a cold spot on the floor beside it. It seals well and doesn't blow open. Ever. I haven't had to close it in the middle of the night because of a storm, haven't had to build a doghouse "tunnel" outside it or do anything else to help insulate the house better, nor have I had to replace any of the components. It looks brand-new after 6 months of constant use.
Installation for both the doors I've put in took in the neighborhood of 8 hours, which is about par for putting a dog door in (for me, at least). That includes having to re-route electrical wire that ran through the studs (and the trip to the big-box store for junction boxes, wire and wire nuts). That being said, I would definitely recommend a stud-finder that includes a current detector like the Zircon i65 or the Zircon i520, so you don't put your sawzall through anything you don't intend to. You'll need a sawzall, too.
It's expensive, but totally worth it.
Best Deals for Endura Flap Dog Door for Walls
Great high qualitydog door. Flaps seal terrifically. My only complaint that left this a 4 versus a 5 rating, is that the flap would only work without additional fabrication on an 8" thick wall opening. My house is brick and the total wall opening is about 8.5 inches. I had to trim out the inside of the door framing with self stick floor tiles to make the flap work properly. The linoleum self stick tiles actually make for a better inside finish than the stock metal/aluminum.Ron
Honest reviews on Endura Flap Dog Door for Walls
It took a lot longer to train our 85 pound Weimaraner to go through this that it was for the single-flap door we had through the back door of our old house. This was due to the extra heft/thickness of the doors, the 3 magnets instead of just one, plus the double doors. He kept thinking that it was shut when he hit the 2nd door. However, now he going in and out with ease.Love the insulating properties of this compared to the single flap model through the door. Over the lifetime of the product/house I'm sure that this will end up paying for itself in energy savings.
Find helpful customer reviews and review ratings for Endura Flap Dog Door for Walls
This Endura Flap was the only manufacturer I could find with moresizing varieties. Packaged well. Plastic seems durable. Easy installation.
Thursday, March 13, 2014
Best Petmate Outdoor Heating Element, 25 inches, Black Deals
Customer Ratings: 
List Price: $104.99
Sale Price: $63.43
Today's Bonus: 40% Off

The box showed a dog sitting directly on top of the heating element which gives the wrong impression. While it does work great, it gets much too warm for an animal to be directly on it. It must be placed under a pet bed or pillow.
This heater is perfect because it doens't get too hot. It is also good to use outside because it it plastic. It raises her house about 15-20 degrees.
Good heater... good price. good for outside.... and my turtle hasn't froze to death yet.
The shipping was slow.. I had several other orders after this one and they all came very promptly..Fianally the heater got here, but I had to bring the cats in when I shouldn't have had too.
List Price: $104.99
Sale Price: $63.43
Today's Bonus: 40% Off
The box showed a dog sitting directly on top of the heating element which gives the wrong impression. While it does work great, it gets much too warm for an animal to be directly on it. It must be placed under a pet bed or pillow.
Click Here For Most Helpful Customer Reviews >>
I purchased this heater for my 6 year old sulcuta tortoise. She lives outside and sometimes, even in Florida it drops into the 30s.This heater is perfect because it doens't get too hot. It is also good to use outside because it it plastic. It raises her house about 15-20 degrees.
Good heater... good price. good for outside.... and my turtle hasn't froze to death yet.
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Outdoor pet heater is great for my outside cats. I put it under a medium sized shipping kennel, add a towel or blanket and they enjoy it all night.The shipping was slow.. I had several other orders after this one and they all came very promptly..Fianally the heater got here, but I had to bring the cats in when I shouldn't have had too.
Honest reviews on Petmate Outdoor Heating Element, 25 inches, Black
This product does what it was designed to do. Unfortunately, I did not measure the Kitty Tube and found upon arrival that this element didn't fit, and since it has a hard plastic shell, it is not bendable. However, it turned out not to be a problem, as I decided to simply use it for my other formerly stray kitty, Henry, in the garage. There's a comfy old chair with arms out there that I'd placed a microfiber blanket upon, and since it's gotten below freezing now, I needed a heating pad for him as well. He does like it, and the product seems to be energy efficient. It also appears to be well constructed. Baby Jo Jo has another heated bed en route from Amazon for his Kitty Tube. This one will fit since I've now done my homework!Find helpful customer reviews and review ratings for Petmate Outdoor Heating Element, 25 inches, Black
Gets warm enough to keep my dog comfortable. I put a pillow case over it since it is hard, but you can still feel the warmth.Tuesday, March 4, 2014
Review of Loofa Dog Support Our Troops Plush Dog Toy
This has been through the ringer with my 7 month old bullmastiff... both squeekers still work and the only thing she managed to tear off was the tail. She's had this toy for over a month and it is still going strong. Would definately recommend to those who have aggressive chewers!
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My puppy (lab mix) had this toy ripped open in less than 5 minutes and within about 20 minutes, all the stuffing and squeakers were removed. It was thrown away the same day it arrived.Best Deals for Loofa Dog Support Our Troops Plush Dog Toy
My dog goes through these things because he's a heavy chewer, but they're by far his favorite toy ... and the canvas versions last the longest. I would highly recommend.Tuesday, February 18, 2014
Dosckocil (Petmate) DDS21002 Plastic Classic Dog Kennel, Medium Review
Customer Ratings: 
List Price: $51.58
Sale Price: $30.65
Today's Bonus: 41% Off

I have assembled several items I have purchased over the years & never had any problems, but this carrier the locks on the side are not secure..the carrier is for my male cat who is kinda strong & I have another carrier but it was a little small for him..it's very important to me that my pets are safe when I take them to the vet, etc...I read & re-read the instructions so I am pretty sure it isn't me...
List Price: $51.58
Sale Price: $30.65
Today's Bonus: 41% Off
I have assembled several items I have purchased over the years & never had any problems, but this carrier the locks on the side are not secure..the carrier is for my male cat who is kinda strong & I have another carrier but it was a little small for him..it's very important to me that my pets are safe when I take them to the vet, etc...I read & re-read the instructions so I am pretty sure it isn't me...
Thursday, January 16, 2014
Reviews of Undercover Mouse Electronic Cat Toy
Customer Ratings: 
List Price: $32.99
Sale Price: $22.05
Today's Bonus: 33% Off

Our cat has been playing with this toy for almost a month now, every day, for hours at a time and she loves it. Very smart idea. The cat seems to be entertained even just by watching it spin from up on the couch. One suggestion for added entertainment: place the toy near things that the cat can hide behind or on top of, and stalk and attack the wand from there. Our cat loves that!
There are two main problems people seem to be having with the toy, but I want to emphasize that both can be remedied pretty easily. One, yes, it does go through batteries, although it does last for hours and hours until it dies. Please get rechargeables and a charger, and your problem will be solved. A lot of people seem to keep buying more and more one-time batteries and then giving the toy one star just because of that. Please, just get rechargeables. Or, alternatively, you can get a $4 adapter from RadioShack and connect it to the toy so it plugs straight into the wall! No more batteries at all. All you need is the AC-to-DC adapter, some wire, and electrical tape. Super easy.
The second problem is also easy to fix. If the cat pulls too hard, the wand comes off. All you need is a piece of tape. Won't come off again.
Suggestion: the friction of carpet slows the wand down and wears out the motor, so for longer life, place the toy on a smooth bare floor.
Other than that, the toy has been performing well so far, and providing hours of entertainment for both cat and owners.
UPDATE: It has now been more than half a year since I wrote this review. I just wanted to let you all know that the toy lasted an impressive 4 months before it died, presumably from exhaustion. Honestly, I don't think these toys can last much longer, but don't be disappointed. Given how the cat was jumping on it, biting it, dragging it across the room... I'm impressed it lasted this long at all! I have been so pleased with the toy that when it died, I went out and bought another one. The cat is happy again. I still recommend it!
My British Shorthair ("Bondi" in the video) and LH Burmilla wait for me dutifully every night to turn it on! Use rechargeable batteries though, as they do run out fast, otherwise such a great toy to keep cats entertained! And they do have LOTS of toys (the vid is of the Kitty Play Area), but their favourite has got to be this.
That is, until 3 days later when it broke. Each cat had his/her own method for stalking/attacking the hidden critter. My 17 lb. part Maine Coon's approach was to sit on the wand. The motor kept running, of course, and the cheap plastic arm extending from the ring that goes around the motor snapped off, ending all the fun and any hope for repair. They are all heartbroken.
And even after only 3 days, I did notice signs of wear and tear that others have observed namely, the tail fell off (although it could easily be reattached, until the plastic arm broke), and the fabric was beginning to separate.
I would buy another, but I just don't believe it is a wise investment due to its flimsy construction.
Here's my reasoning:
I bought this with high expectations because my cat loves to root things out and pounce on my hand or toys that are under blankets, etc. Once I receieved it, I immediately put in the required batteries and the toy worked...for a while. It has four settings: slow, medium, fast, and random. My cat stared at it for a while, but after he got over his initial misgivings, he started going to town chasing the little 'tail' under the yellow sheet on the toy. However, within an hour, maybe an hour and a half, the toy stopped and would not start again. The light would turn on for whichever setting I wanted, but the mechanism refused to turn the tail. I replaced the batteries, flicked the mechanism manually to try and jump start it, turned the toy on and off again all to no avail. Obviously I was more than a little disappointed because my cat enjoyed the toy and I was out $30-$40.
So I contacted the manufacturer of the toys and told them my problem. I was told that my individual toy was defective and that, if I sent it to them, they would replace it. Great! So I sent it to them, ensuring I put delivery notification on the package. Over a month passed and I still did not hear from them. I sent an email requesting an update on what they were doing with the toy I sent them. They asked if I put tracking information on the package so they could locate it, which I promptly gave to them (Note: I had the distinct impression that if I hadn't put delivery notification on the package, they would not have replaced the toy). So they found the package, sent me a new toy, and a week later, I had it in hand.
Took it home, opened it up, popped the batteries in there, started it up, and voila: it worked. My cat was very happy...for a day. After I got home from work the next day. Tried to turn it on for my cat and the toy would not even turn on. No lights, no movement, nothing. Now I'm out close to $50 for the toy itself and the shipping cost to send it to California.
Just to clarify: I did not drop the toy, step on the toy, spill water on the toy or anything of that sort. Little to no wear-and-tear in both instances. My cat is not heavy enough or violent enough to damage the inner workings of the toy itself either. My guess is the batteries overloaded the wiring on the inside of the machine or the mechanism that turns the 'tail' somehow got out of alignment or something. It's a very cheaply made toy with what I think are obvious design flaws. It's also very loud when it does run and if your cat stops the 'tail,' it makes an even louder clicking sound. Combined with minimal customer service, my equation for this product is simple: terrible toy + bad customer service = horrible experience. I would have serious doubts about purchasing this product or any product from this manufacturer.
It's a shame, really, because for the few hours the toy actually worked, my cat really enjoyed playing with it. He now lovingly lays on top of the cheap plastic sheet as the toy idly sits on my tile floor and bats at the 'tail' hoping it will move. He's going to be disappointed.
List Price: $32.99
Sale Price: $22.05
Today's Bonus: 33% Off
Our cat has been playing with this toy for almost a month now, every day, for hours at a time and she loves it. Very smart idea. The cat seems to be entertained even just by watching it spin from up on the couch. One suggestion for added entertainment: place the toy near things that the cat can hide behind or on top of, and stalk and attack the wand from there. Our cat loves that!
There are two main problems people seem to be having with the toy, but I want to emphasize that both can be remedied pretty easily. One, yes, it does go through batteries, although it does last for hours and hours until it dies. Please get rechargeables and a charger, and your problem will be solved. A lot of people seem to keep buying more and more one-time batteries and then giving the toy one star just because of that. Please, just get rechargeables. Or, alternatively, you can get a $4 adapter from RadioShack and connect it to the toy so it plugs straight into the wall! No more batteries at all. All you need is the AC-to-DC adapter, some wire, and electrical tape. Super easy.
The second problem is also easy to fix. If the cat pulls too hard, the wand comes off. All you need is a piece of tape. Won't come off again.
Suggestion: the friction of carpet slows the wand down and wears out the motor, so for longer life, place the toy on a smooth bare floor.
Other than that, the toy has been performing well so far, and providing hours of entertainment for both cat and owners.
UPDATE: It has now been more than half a year since I wrote this review. I just wanted to let you all know that the toy lasted an impressive 4 months before it died, presumably from exhaustion. Honestly, I don't think these toys can last much longer, but don't be disappointed. Given how the cat was jumping on it, biting it, dragging it across the room... I'm impressed it lasted this long at all! I have been so pleased with the toy that when it died, I went out and bought another one. The cat is happy again. I still recommend it!
Click Here For Most Helpful Customer Reviews >>
My British Shorthair ("Bondi" in the video) and LH Burmilla wait for me dutifully every night to turn it on! Use rechargeable batteries though, as they do run out fast, otherwise such a great toy to keep cats entertained! And they do have LOTS of toys (the vid is of the Kitty Play Area), but their favourite has got to be this.
Best Deals for Undercover Mouse Electronic Cat Toy
My 3 cats went crazy over this! They thought it was the best thing that ever happened to them. EVER.That is, until 3 days later when it broke. Each cat had his/her own method for stalking/attacking the hidden critter. My 17 lb. part Maine Coon's approach was to sit on the wand. The motor kept running, of course, and the cheap plastic arm extending from the ring that goes around the motor snapped off, ending all the fun and any hope for repair. They are all heartbroken.
And even after only 3 days, I did notice signs of wear and tear that others have observed namely, the tail fell off (although it could easily be reattached, until the plastic arm broke), and the fabric was beginning to separate.
I would buy another, but I just don't believe it is a wise investment due to its flimsy construction.
Honest reviews on Undercover Mouse Electronic Cat Toy
Bottom line for those who don't want to read the book of a review I wrote: This is a terrible product and I strongly discourage anyone from buying it.Here's my reasoning:
I bought this with high expectations because my cat loves to root things out and pounce on my hand or toys that are under blankets, etc. Once I receieved it, I immediately put in the required batteries and the toy worked...for a while. It has four settings: slow, medium, fast, and random. My cat stared at it for a while, but after he got over his initial misgivings, he started going to town chasing the little 'tail' under the yellow sheet on the toy. However, within an hour, maybe an hour and a half, the toy stopped and would not start again. The light would turn on for whichever setting I wanted, but the mechanism refused to turn the tail. I replaced the batteries, flicked the mechanism manually to try and jump start it, turned the toy on and off again all to no avail. Obviously I was more than a little disappointed because my cat enjoyed the toy and I was out $30-$40.
So I contacted the manufacturer of the toys and told them my problem. I was told that my individual toy was defective and that, if I sent it to them, they would replace it. Great! So I sent it to them, ensuring I put delivery notification on the package. Over a month passed and I still did not hear from them. I sent an email requesting an update on what they were doing with the toy I sent them. They asked if I put tracking information on the package so they could locate it, which I promptly gave to them (Note: I had the distinct impression that if I hadn't put delivery notification on the package, they would not have replaced the toy). So they found the package, sent me a new toy, and a week later, I had it in hand.
Took it home, opened it up, popped the batteries in there, started it up, and voila: it worked. My cat was very happy...for a day. After I got home from work the next day. Tried to turn it on for my cat and the toy would not even turn on. No lights, no movement, nothing. Now I'm out close to $50 for the toy itself and the shipping cost to send it to California.
Just to clarify: I did not drop the toy, step on the toy, spill water on the toy or anything of that sort. Little to no wear-and-tear in both instances. My cat is not heavy enough or violent enough to damage the inner workings of the toy itself either. My guess is the batteries overloaded the wiring on the inside of the machine or the mechanism that turns the 'tail' somehow got out of alignment or something. It's a very cheaply made toy with what I think are obvious design flaws. It's also very loud when it does run and if your cat stops the 'tail,' it makes an even louder clicking sound. Combined with minimal customer service, my equation for this product is simple: terrible toy + bad customer service = horrible experience. I would have serious doubts about purchasing this product or any product from this manufacturer.
It's a shame, really, because for the few hours the toy actually worked, my cat really enjoyed playing with it. He now lovingly lays on top of the cheap plastic sheet as the toy idly sits on my tile floor and bats at the 'tail' hoping it will move. He's going to be disappointed.
Find helpful customer reviews and review ratings for Undercover Mouse Electronic Cat Toy
I have 3 cats and bought this for them for Valentines Day. The laughs haven't stopped yet. Set on slow or random, the batteries have lasted far longer than 2 hours. The biggest cat will sit on it, and act surprised that the wand will still run into him. He then goes after it with a vengance. The next oldest, his son, will go into a "fuzzy-tail-hunched-back" stance, hopping on his toes, then attach with fury only to have the wand escape his grasp. My female Manx, the youngest, reaches under the skirt but even when she manages to grab the wand it still wiggles in her grasp and escapes when she opens her paw. I put it up for a few days then turn it on again, all three come running with antics and new plans to catch "it." I can't wait to try feathers on the wand for even more fun. I would recommend this to everyone I know who owns cats. I've bought more toys than I care to think about only to watch cats ignore the "latest and greatest human toy" after a few minutes. Not so with this! I have a solar charger for rechargeable batteries so there is no cost involved to power the device.
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