After purchasing our second extra large cool pad in a month, please be aware that the covering for the pad is fatally flawed. After just three weeks, small cracks developed in the cover on both sides.
Our retailer replaced the cool pad and within a week the second cool pad cover was showing signs of wear including another long crack.
Our 76 pound golden loves the pad, but it is clear that the material used to cover the pad is not adequate to handle normal usage of a large dog.
We assumed that since the cool pad is sold without an additional cover that the covering was capable of handling large dogs.
It is not.
In our opinion this very expensive pad, while a great idea, simply needs to have a much tougher cover.
Large dog owners should be very cautious if you purchase is for a large dog.
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I ordered this product for my Keeshond who doesn't tolerate the heat very well. She needed some encouragement to try it out, but once she did she stayed for a long nap. She seems very comfortable using this pad and I'm glad I bought it. The size (large) was perfect for her and for my male English Springer Spaniel. I may be purchasing another one for him. This pad does not make the floor or the dog damp as did other pads I've used in the past. Outer material seems very durable and easily washable too.
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Pad works great BUT...make sure you get the new model (gray border, not totally blue). My 1st one lasted less than 1 month; it got hard as a rock around one edge. It was just past 30 days and Amazon would not replace, refund or credit. After contacting the Green Pet Shop in the Chicago area (who acknowledged the issue with previous model) they provided me with a replacement of their newest product and satisfied me enough that I purchased another. That's what I call great customer service from a company who obviously cares...after all, it is GREEN!
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I am a huge believer in this product. My senior Golden needed the support of his orthopedic bed, but it always made him hot and he'd he go lay on the closet patch of cold, hard tile to cool off, which is not ideal for his joints. We found the perfect compromise with this product, as the coolness lures him onto his bed, and once it activates on touch with the cooling effect, he settles in for the entire night on his supportive bed. The best part is that he settles in so well that he stays on it for many hours in a row. After 3-4 hours, the pad actually warms up in correspondence to his body temperature, which is a great benefit to his arthritis. Like many other reviewers, I did not want to order something messy and water-filled or electric for safety reasons and for ease when we travel. I also wanted to mention that I believe the other reviews about the covering of the product may be outdated; the cover on ours is not fabric and has yet to display any wear and tear. You may want to order a size up--my Golden strategically positions himself on the Large, but he'd probably fit better on Extra-Large.
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This pad has been a great benefit to our dogs. Although there was learning period, I have seen both of our German Shepherds lay on this pad during our hot Texas afternoons and evenings. I would recommend the Green Pet Shop Self Cooling Pad to anyone, particularly dogs with heavy coats.
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