List Price: $229.03
Sale Price: $224.99
Today's Bonus: 2% Off
I accidently bought the 1 inch floor grid instead of 1/2 floor grid for our mini aussie puppies. I called your company and asked if I could return just the floor grids and get 1/2 inch grids. I would have to return the whole thing. So I looked to just buy the 1/2 inch floor grids. $58 each so $116 plus shipping is pretty high. So I bought some 1/2 inch wire and placed it over the floor grid. It works.
So I was not happy with customer service.
Plus the puppies have gotten their legs down the side of grid. They are 5 weeks old now so I do leave them in there a little longer.
I used zip ties to fasten the wire on the floor grid and I make sure it is snug to the sides so pups do not get a leg down the side. I with I could attach a picture so you could see what I did.
I MIGHT buy a second set of floor grids but I should be able to return just the grids and get the correct ones and just pay shipping.
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I've bought Midwest products for over forty years and with the exception that the plastic pans supplied with this unit are extremely flimsy and break easy (they used to supply metal ones) I'd recommend this to any and all. They used to and perhaps still do, make a 3' square which is easier to store...and not so HEAVY. You basically are safe with a Midwest product. And this seller was incredible to work with...totally recommend them.
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