I'll be honest. I destroy vacuums. I've had Hoovers, Dirt Devils, Kirby's, Eureka, and a few odd names I can't remember. Why so many? Well, my small house is home to 2 very active adults, 5 dogs (4 are over 85lbs), 3 Parrots, 2 turtles, and other animals I've fostered for a local rescue. I vacuum daily, some times 2x. I just received the Bissell 3920 Pet to replace my good ol' Hoover Fusion. So as a test here's what I did:
Moved everything out of the rooms that have carpet. (2 rooms + hallway.)
Vacuumed with the Hoover in all directions so as to get up as much hair and dirt as I could. Empty the cup and did it again. Didn't get much the second time. OK, carpet clean right?
Assembled the Bissell. Not to hard, just make sure you attach the cord wind area to the handle before putting in the screws.
Lets look at how the design is:
1. It's huge and heavy. It towers over my Hoover. I'm almost 6' and the handle on this beast reaches almost to my chest. Due to it's size, it seems that it's gonna be a pain to maneuver. (But it's not...)
2. Big plus here: The inlet from the rollers (where things get sucked up at) is not way out at one end. This means a more even suction while in use. Great design and it pulls in more junk!
3. If there was 1 thing I would change it would be the cord reel. It's only about 8" apart. This thing has a 35' cord, that's gonna take a long time to wind up.
4. Filters are in easy to get to areas unlike most of the other vacuums I've had.
5. That pet hair attachment on the front folds nicely up out of the way, and stays there.
6. The attachments snap into place and stay out of the way.
7. Noise: Actually, unless you're used to a really, really quiet vac, this thing is not that loud. Then again, I have 2 Macaws, so noise isn't really an issue to me.
Ok, now to use it:
Plug it in, flick the switch, and it took off! Uh, it's not self propelled right? No, the roller is just that strong. OK, re-adjust the height settings and we're good. Just 2 passes and I already saw stuff flying around in the dirt cup. Eh? Remember I thought the size was going to make this hard to use? Well, it rolls so easy it's like a 5lb vac! So I finish all the carpets and well, it filled the cup! As far as getting carpet clean, It works great. Pulled out hair I never even saw, got very close to the walls. Even the carpet by the back door that gets all matted down and tracked in dirt on it looks great.
Hard floors: So I saw some reviews stating this thing does nothing on hard floors. Well, hold on a sec let me try... Ok, now I feel lazy. That was too easy. I use a broom normally, I mean that's what they're made for right? This Bissell picked up all the dog hair, bird seed and those really annoying fluff feathers like it was nothing! Works good enough Mom won't know I didn't scrub it before she visits next time.
Now this critter has a few attachments for furniture and such, lets see how well they work... OK, I just did my sectional couch in about 5 minutes with this turbo brush. I've used these before and usually end up tossing them since they run on nothing but suction to drive the roller. Normally, the roller stops moving once it comes in contact with the fabric on the furniture. Uh, not this one. Yes it's still suction driven, but this Bissell has enough suction that the roller never even slowed down! No joke. Ok, well that's all fine and dandy, but does it pick up 5 different types of dog hair. YES! Long, medium, short, undercoat, and Bulldog! (if you ever had a bull dog you know what I mean. Needle like hair that can't be pulled off.)
Unit is well balanced for as tall as it is. Some have stated it falls over when using the attachments. I didn't seem to have that problem, just make sure you push the handle all the way forward to lock it in place. That also lifts the roller off the floor enough that it's not beating your carpet to death.
Well. I'm impressed, and that takes a lot for me.
All in all, the only 2 things I don't like are the cord reel and the power switch. It's just in an odd place.
Is it worth the $150 I paid? Yeah, and then some. Of course only time will tell how long it will last but while I have it, it looks like it's gonna work great.
---The vac killer---
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Admittedly I'm not the purchaser... but I wanted to throw in my two cents anyway after seeing this baby in action.I have just finished over 4 months of cat-sitting; two cats, one of them long-haired. The amount of cat hair covering and embedded into the carpets, rugs and furniture was ridiculous. I couldn't keep up with it.
The cats' owner bought this vacuum after seeing it on TV, and yesterday she came over to pick up the cats and attempt to clean up the hair. Both of us were stunned as to just how well this thing does what it says it's supposed to do. The entire time, we couldn't stop expressing our amazement.
It was fairly easy to assemble, and the assortment of attachments is very useful. Not to mention that the price is ridiculously reasonable for what you get. Believe the hype, that's all I can say.
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I have 5 pets and hair in my home is a constant problem. I've owned bissell before and wanted another vacuum specifically for pet hair. Bissell offers this vacuum at a reaonable price and is quite affordable.After quickly assembling the vacuum (I believe 3 screws total) and placement of the accessories, I was ready to go. There is an accessory you lower to actually pull up the hair before it is sucked up. Great!
The accessories are very friendly to your staircase (and wood areas) with rubber tips. They have great suction as well.
Only one negative comment, if you leave the vacuum on carpet while you use the attachments with the hose, it is so powerful it will actually LIFT up your carpet, so be careful to mind it.
All in all, one of the best vacuums I've purchased!
Honest reviews on BISSELL Pet Hair Eraser Dual-Cyclonic Upright Vacuum, 3920
Edited to add: I had to come back and add that this product is not durable or reliable. The power cord frayed dangerously in normal use/storage conditions, and the motor went after just over 18 months. I definitely would not recommend this vacuum for anyone to purchase, despite its remarkable power at pulling animal fur out of rugs and furniture. I have kept my prior review below, from just after I purchased the machine in 2008.We have a long-haired cat and two children, and overall we've been happy with the Pet Hair Eraser. The biggest drawback is the frequency of clogs in the upper dirt collection area. I've had to resort to using a plastic chopstick to poke around and dislodge the clogs after each and every use. Having to vacuum the outside of the vacuum cleaner when you're done emptying it is a little disheartening!
That said, the vacuum is incredible on pet hair on carpet. This vacuum literally saved one of my area rugs from the trash. The weave trapped cat fur in a disgusting fashion, and no other vacuum could get rid of it. It was amazing to see how well this product worked.
I would also not recommend this product if you suffer from pet hair or dust mite allergies, due to the mess of emptying the dirt container. A traditional bag vacuum with a true HEPA filter would be a better choice.
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Was my carpet REALLY that dirty? Why, yes it was.The story: My old Hoover Dirtfinder upright, given to me as a gift 10 years ago when my daughter was born, stopped working. The belt needed replacing. I'm pretty handy, so I gave it a whirl. No dice. The old girl apparently has virtually no user-serviceable parts, belts are hard to find, and Hoover no longer offers the manual as a digital download. What to do? Shell out $50+ for a professional fix, or try something new? Since we now have two cats and the aforementioned daughter has long, long hair, we went for the Bissel Pet Hair Eraser.
I have vacuumed once a week, religiously, since we got the cats one year ago. So I thought the carpets in our small apartment were probably not that bad. Boy, was I wrong. I rolled the thing over an area about 4 feet square...and had to empty the canister. On to the next 4 foot square. Empty again. The next square...and empty. I vacuumed our two-bedroom apartment over the course of the first afternoon, and had to empty that canister ten times. Ten.
Was my carpet really that dirty? Apparently, yes.
Only drawback: Be careful what you suck up under that whirling dervish of a cleaning brush. In the first ten minutes, I destroyed the nylon strap of a backpack, obliterated at least one Littlest Pet Shop toy and pulled up the corner of a linoleum kitchen tile. Oh, and be EXTREMELY careful about not running over the unit's own power cord. Yeah, I pulled the insulation off a section of that, too. It's that strong.
Highly, highly recommended. If you can stomach the sight of those first few canisters of yuck, when you were sure your carpet was clean. *shudder*
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