These modular crates come fron Pet Edge, a large grooming and pet supply wholesaler. My company has been a customer of theirs for approximately 4 years, and we have 14 of these crate modules that we bought directly from Pete Edge for approximately $200 ea.
They are pretty much indestructable, with the exception of the spring loaded wire latch used to secure the crate door closed. When a dog puts pressure on the door the latch bends, and when you attempt to bend it back into the correct shape, it breaks. 6 out of the 14 crate modules we own currently have broken spring latches. No other part has ever broken on any of the crates.
Pet Edge has available for sale every spare part for these crates except one. You guessed it, the only one that breaks, the spring latch. This latch is less wire than a coat hanger and a 4 cent spring. Even after offering to buy complete new doors their best suggestion was for me to just replace the $1200 crates with new ones.
I have no choice and will, but they will certainly come from a different manufacturer.



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